# Work Management Overview



Work management refers to a set of features within Socotra designed to support users with their work.

For example:

* Recording and reviewing human-authored contextual data associated with quotes, policies, and other entities
* Being alerted to important system events
* Having direct access to data that relates to their work
* Organizing and tracking important tasks that require attention
* Defining relationships among workgroups and other parts of the organization

Work management is supported by these features:

* [Diaries](/features/work-management/diaries) - Human-written textual information with history that can be associated with quotes, policies, and other entities
* [Tasks](/features/work-management/tasks) - These are concrete units of work for individual users. Tasks might include property inspections, reviews, and approvals.
* [User Associations](/features/work-management/user-associations) - Relationships between users and entities such as accounts or policies, and the specific role a user has in that relationship
* [Workgroups](/features/work-management/workgroups) - Hierarchical groupings of tasks, users, and entities such as quotes and policies
* [Auto-Assign](/features/work-management/workgroups#AutoAssign) - Automatically assigns tasks and creates associations.
* [Workplans](/features/work-management/workplans) - Templates that automatically create tasks and assign tasks in response to system events

The following features are under development:

* **Notifications** - Alerts users to important events triggered by internal or external activity

See Also [#see-also]

* [Work Management API](/api/work-management)